2027 Women with Heart Honoree
Monique L. Thompson
Custom Strategic Solutions
Monique L. Thompson is a Jacksonville business leader whose work, in the boardroom and in the community, is rooted in a lesson she learned at home: take care of your neighbors.
That lesson came from her mother, who was born and raised in Jacksonville. A natural giver, she quietly supported many of the same individuals and families who now find care at Volunteers in Medicine. These were hardworking people who needed someone to show up for them. Her mother's generosity remains the driving force behind Monique's heart. In her honor, Monique founded the 1946 Cynthia Elaine Foundation to carry that legacy forward, including through a seven-book children's series created to pass her mother's values on to the next generation.
Professionally, Monique is the Founder and CEO of Custom Strategic Solutions (CSS). CSS provides performance audits, governance, risk management, and strategic consulting to aviation, transit, government, education, and nonprofit organizations. Through CSS's summer internship program, she also opens doors for emerging professionals, mentoring them as they build their careers.
Monique holds a Bachelor of Science in Mathematics from Grambling State University and a Master of Science in Accountancy from the University of Phoenix. She is also a Certified Information Systems Auditor. She serves on boards and advisory councils throughout the region.
Monique is a woman of faith, a mother, and a proud grandmother, affectionately known as "Fancy." She believes health, dignity, and opportunity should be within reach for everyone, a conviction she shares with Volunteers in Medicine.
